---
title: 'Empathy Maps'
---

Empathy Maps  
_A simple tool to better understand people using a product or service._  

*   [Agile Coaching Tip: What Is an Empathy Map?](http://www.solutionsiq.com/what-is-an-empathy-map/)  
*   [Empathy Maps for UX](http://www.tadpull.com/tools/how-to-use-empathy-map-for-user-experience-mapping.php)  
*   [How To Use Empathy Maps To Make Better Services](http://www.innovationlabs.org.uk/2014/04/25/empathy-maps/)  
*   [Updated Empathy Map Canvas](https://medium.com/the-xplane-collection/updated-empathy-map-canvas-46df22df3c8a)